Teleconsultation — a market still largely untapped in Romania. Access to primary care fails to meet patients' real needs. A major challenge — but above all an opportunity to redefine access to care.
Why we're building AIkER
This project wasn't born from market research. But from real experiences — lived, witnessed, understood directly.
March 30th 2024 — a Saturday afternoon
The first symptoms of a cystitis — appearing while I was walking through Paris. I knew exactly what treatment was needed — but without a prescription, the pharmacy couldn't dispense the medication.
Through Qare — the French teleconsultation platform — in under 30 minutes: video consultation, electronic prescription, medication picked up from a pharmacy.
On my way back home, I had only one thought.
Back home, in Romania — two realities that overlap
My parents — weeks of waiting to renew essential prescriptions. Not life-threatening emergencies. But care they need now, not in a month.
July 2025. My son, stung by a bee on a Sunday. Two and a half hours at the ER for an antihistamine — exactly what could have been resolved in 15 minutes via teleconsultation, from home.
My sister is an ER doctor in Brașov. Up to 4 twelve-hour shifts in 6 days — the vast majority of cases not requiring emergency care at all.
"Patient, doctor — two different angles. A healthcare system with no adequate answer for either."
After 18 years in corporate — a moment of clarity
At the end of 2025, after nearly two decades in complex commercial structures, I chose to stop. It was a decision — not a coincidence. I chose to build something with real meaning.
Always returning to the same question: why do France, Sweden or the US already have working solutions for urgent but non-critical medical cases — and Romania doesn't?
5 core convictions
Rigorous triage should direct 82% of urgent non-critical cases to teleconsultation — not the ER.
The patient · actor in their own health — not a spectator of a flawed healthcare system.
Emergency doctor time and expertise — too valuable to waste on cases that can be solved quickly via triage and online teleconsultation.
Urgent non-critical cases belong somewhere other than the ER — and that somewhere is AIkER.
Cases with confusing medical results — biopsies, lab tests, imaging — where patients wait weeks for specialist appointments without clarity.
This is not a project built in a corporate office. It's a problem lived — from two different angles. AIkER is the solution we're building.
AIkER is not just a name. It reflects a belief — AI and (k)are, to guide patients toward the right decision before the Emergency Room (ER).